WARRANTY
We don't like hunting over junk, so we don't sell junk!
We stand behind our products 100% and will fix any issue you may have. That is our promise to you.
3 Year Windsock Decoy Warranty:
The hardware parts and pieces of White Rock Decoys standard Windsock decoys are warranted to the original owner for 3 years. That includes stakes, heads, supports, swivel, pushnuts, screws, and bungee. If you have any of these parts break or fail under normal use and conditions, we will replace at no cost, less shipping. Due to the nature of the material and varied degree of usage among customers, our standard windsock decoy body bags carry a 2 year warranty for sewing, printing, and grommets. Flyer bodies are not included and carry a 30 day warranty. We can not cover windsock bags that have been trashed because they were left out in extreme weather conditions such as hail or ice storms. Warranty does not apply to special pricing purchases. We reserve the right to cancel or discontinue at any point for any reason.
All Other Products 1-year Warranty:
Most of our other products including fullbodies, silhouettes, bags, etc. carry a 1-year warranty. Discontinued products do not carry a warranty. Flyer decoys carry a 30 day warranty. Please contact us with your issues for more information.
To Submit a Warranty Claim:
Please send a description of your issue, along with photos and copy of your original purchase receipt to info@whiterockdecoys.com. Before replacement parts are sent you may be asked to destroy defective parts.